Delivery Policy

Once your payment has been reflected in our system, your order will be prepared, shipping will be made within a maximum period of 5 business days. For the vast majority, shipping will be made the day after purchase.
Within Costa Rica, delivery time will depend on the geographic area, as well as the workload of Correos de Costa Rica at that time. For 90% of shipments, it usually arrives in a couple of days.

In case of an error in the address or for any questions, you can contact us directly at or on the Instagram page @silverlines.women to confirm if the shipment has not yet been made and if it is possible to do so. the change of information.

Your orders will be sent through Correos de Costa Rica, we will be contacting you through the email you registered in your purchase. In this you can find the exclusive tracking number of your package with which you can track your order and follow up at the following link:

Correos de Costa Rica will make 2 distribution attempts to the address indicated. If after these attempts, Correos de Costa Rica is unable to deliver your package due to a failed attempt to contact you or some incorrect information at the address indicated, Correos de Costa Rica returns the package to Silver Lines as a failed delivery attempt. In this case, to ship for the second time, you would have to pay the ₡2,500 again to coordinate the new distribution attempt.

Once the package is delivered to Correos de Costa Rica, it is the responsibility of said company that the package reaches your hands. Silver Lines is not responsible for such delivery. If there is any problem with the delivery, you can report your case to: or call the Correos hotline directly: 800-900-2000. If you need more support, you can contact us at: to provide you with complementary support.