terms and Conditions
GENERAL POLICIES
1. Returns and exchanges during the first 48 hours
From the delivery of the product, whether at home, by order or in the store, the customer has 48 hours to coordinate with Silver Lines the request to change the product by writing to the email silverlines.women@gmail.com, as long as when the product is unused and in excellent condition as it was delivered (original packaging and accessories).
If the product was sent by courier or parcel, the customer must bear the shipping costs and pay the costs of returning the product.
2. Warranty claims
To make the warranty effective, the product must present factory damage. The warranty cannot be made effective due to misuse, physical damage or misuse of the item.
To make the warranty effective, the product must present factory damage. The warranty cannot be made effective due to misuse, physical damage or misuse of the item.
3. Refund to Credit and/or Debit card
Once the credit or debit card refund process is authorized, the bank will be requested to refund the payment made to the same card. The refund time may vary depending on the bank issuing the card.
For more information you can write to us at silverlines.women@gmail.com.
Once the credit or debit card refund process is authorized, the bank will be requested to refund the payment made to the same card. The refund time may vary depending on the bank issuing the card.
For more information you can write to us at silverlines.women@gmail.com.
4. Promotions
The promotions presented on the website or in the newsletter emails will be exclusively for purchases made through the website. The customer will have the opportunity to obtain promotional codes to be used exclusively on the Website.
The promotions presented on the website or in the newsletter emails will be exclusively for purchases made through the website. The customer will have the opportunity to obtain promotional codes to be used exclusively on the Website.
Silver Lines may send emails with promotional offers. When the client does not wish to receive such information, they may notify via email to be removed from the list.
5. Product Availability
The items could be out of stock at the time of purchase. If this is the case, the customer will be notified explaining the reason why their order cannot be delivered and the customer may decide if they wish to change their purchase or cancel it to be refunded. the money in full.
The color and images of the products may vary depending on the computer equipment on which the website is being consulted or depending on the accessories of each of them. The manufacturer may also have some physical changes to the product offered without this having to alter its functionality.
The items could be out of stock at the time of purchase. If this is the case, the customer will be notified explaining the reason why their order cannot be delivered and the customer may decide if they wish to change their purchase or cancel it to be refunded. the money in full.
The color and images of the products may vary depending on the computer equipment on which the website is being consulted or depending on the accessories of each of them. The manufacturer may also have some physical changes to the product offered without this having to alter its functionality.
6. Purchasing Documents
The electronic purchase receipt will be sent to the customer via email.
The electronic purchase receipt will be sent to the customer via email.
7. User compliance
A legal agreement is constituted between any user and us (Silver Lines) with the understanding that the client, before requesting any service through the site, has reviewed, understood and agreed to the terms set forth in the Silver Lines Terms of Service. In case of disagreement, the user must refrain from providing personal information, as well as raising any commercial requirements.
A legal agreement is constituted between any user and us (Silver Lines) with the understanding that the client, before requesting any service through the site, has reviewed, understood and agreed to the terms set forth in the Silver Lines Terms of Service. In case of disagreement, the user must refrain from providing personal information, as well as raising any commercial requirements.
-
PRIVACY STATEMENT
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address and email.
When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address to provide information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How to obtain my consent?
When you provide us with personal information to complete a transaction, make payments with your credit card, when you place an order, we imply that you consent to our collecting it and using it for that specific reason.
If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your express consent or give you the opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, to continue the collection, use or disclosure of your information, at any time, by contacting us at women@ gmail.com
SECTION 3 - DISCLOSURE
We may disclose your personal information if required to do so by law or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. which provides us with an online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify's data storage system, databases and the general Shopify application, and is stored on a secure server behind a firewall.
Pay:
If you select a direct payment method to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. Once completed, your purchase transaction information will be deleted.
For more information, you can also read Shopify's Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD PARTY SERVICES
Generally, the third party providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so that you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in facilities that are in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction in which that service provider or its facilities are located.
For example, if you are located in Costa Rica and your transaction is processed by a payment method located in the United States, your personal information used in completing that transaction may be subject to regulation under United States law, including the Patriot.
Once you leave our store website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website Terms of Service.
LINKS
When you click on links in our store, they may direct you to sites other than ours. In such case we are not responsible for the privacy practices of other sites and we encourage you to read their privacy statements.
Google Analytics:
Our store uses Google Analytics to know who visits our site and what pages are being visited.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement other generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies we use. We have included them here so that you can choose whether you want to disable cookies or not.
_session_id, unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data kept, Persistent for 30 minutes from last visit, Used by our website provider's internal stats tracker to record the number of visits
_shopify_uniq, no data stored, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
Cart, unique symbol, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, session
Storefront_digest, unique token, undefined If the store has a password, it is used to determine if the current visitor has access.
PREF, persistent for a very short period, set by Google and clues who visits the store and from where
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon publication on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue selling products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint or simply want more information, please contact our Privacy Compliance Officer at silverlines.women@gmail.com
----
-
TERMS OF SERVICE
OVERVIEW
This website is operated by Silver Lines. Throughout the site, the terms "we", "us" and "our" refer to Silver Lines. Silver Lines offers this website, including all information, tools and services available from this site to you, the user, conditioned on your acceptance of all terms, conditions, policies and notices stated here. -
By visiting our site and/or purchasing something, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced here and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all of the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; And (b) changes to adapt and adapt to the technical requirements of connected networks or devices. Credit card information is always encrypted during transfers over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any media on the website through which the service is provided, without express permission by written from us.
The headings used in this agreement are included for convenience only and will not limit or affect these Terms in any way.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
The prices of our products are subject to change without prior notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our Return Policy.
We have made every effort to display as closely as possible the colors and images of our products that appear in the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per user or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by distributors, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Return Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also offer new services and/or features through the website in the future (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD PARTY LINKS
Certain content, products and services available through our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the third party.
SECTION 9 – SUGGESTIONS, USER COMMENTS AND OTHER IDEAS
If, at our request, you send any specific suggestions or comments or if you send us without prior request any creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by postal mail or otherwise. (Collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use and use in any medium any comments that you forward to us. We are and shall be under no obligation to: (1) maintain any comments in confidence; (2) pay compensation for any comments; OR (3) respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates the intellectual property of any of the parts or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy. Please check to see our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, shipping times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). ).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; B) request others to perform or participate in illegal acts; (C) violate any international, provincial or state rule, regulation, law or local ordinance; (D) infringe or violate our intellectual property rights or the intellectual property rights of third parties; (E) harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; F) present false or misleading information; (G) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (H) collect or track the personal information of third parties; (I) spam, phish, pharm, pretext, spider, crawl, or scrape; (J) for any obscene or immoral purpose; Or (k) interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) only as available for your use, without any representation, warranties or conditions of any kind, express or including all the implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement.
, tort (including negligence), strict liability or otherwise, arising out of Your use of any of the services or products purchased using the service, or for any other claim related in any way to Your use of the service or any products, including , but not limited to, any errors or omissions in any content, or Any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available through of the service, even if informed of its possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - DIVISIBILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from the Terms of Service, as determination shall not affect the validity and enforceability of other remaining provisions.
SECTION 15 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to the date finish date; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 16 – ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals. , whether oral or written, between you and us (including, but not limited to, any prior version of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 17 - APPLICABLE LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Costa Rica.
SECTION 18 - CHANGES TO TERMS OF SERVICE
You can review the most recent version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to periodically check our website for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 19 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to silverlines.women@gmail.com
